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Assistenza clienti: +49 (0) 8821 / 96 21 0   

 

Terms of delivery:

We deliver throughout Germany free shipping with no minimum order value.

In addition, we offer our international customers cheap shipping conditions:

Germany free
Austria   7.00 €
Spain (mainland) 15.10 €
Switzerland (incl. toll) 22.00 € (netto)
Denmark   9.00 €
Italy 13.00 €
Benelux 14.00 €
Estonia, Latvia, Lithuania 16.50 €
Norway (incl. Toll) 34.20 €
Slovenia, Poland, Hungary, Czech Republic 12.60 €
Ireland, Finland and Sweden 15.00 €
Portugal 14.90 €
Greece 14.90 €
Great Britian 13.00 €
France

13.00 €

Croatia                                                                   

27.00 €

Delivery time

We want to ensure that you receive your order as soon as possible!

Therefore, orders with PayPal we receive weekdays before 11:00 clock, passed on the same day to our delivery partner DHL. In 90% of cases, then DHL delivers packages within Germany from the next business day. Please take into consideration that weekends and holidays must be added.

In order to advance (bank transfer), the packets are promptly after receipt of the invoice amount to our account sent.

Usually here need DHL only within Germany a working day for delivery. For other countries, the delivery time is between 2-5 business days. About the shipment of your order, we will inform you by e-mail.

 

Flexible delivery address

They are rare at the usual delivery time of DHL at home? We are happy to deliver to a different address than you - be it work, neighbor or friends. Alternatively, you can send your package also to a DHL station in your area.

 

Payment Terms:

Payment by PayPal

PayPal is the online payment service that allows you to pay on eBay and in online stores with only two clicks easily and quickly - and free . So shopping is even more fun !

  - 
Safe: Your bank or credit card details are only stored with PayPal and therefore these are not sent over the Internet again with every online purchase .
  - 
Simple: You will pay in two clicks . Because you rely on your deposited with PayPal bank or credit card data , rather than to enter it with every purchase again .
  - 
Quick : This does PayPal payments arrive faster to the seller , this can process your order immediately , so you will receive your goods in the shortest possible time .

Log in and use PayPal immediately :

    
Step 1: Create a Paypal account .
    
Step 2: Link your bank account or your credit card to your PayPal account.
    
Step 3: And you can pay with PayPal.

You already have a PayPal account ?
You will be redirected to the payment process to a PayPal page . After successful payment you follow the button with which you will be directed back to our site.

 

Payment by cash in advance (bank transfer)

If paying by cash available after the appointment of an order confirmation email that contains both the total amount and our account information . Please transfer the amount using your customer number and the invoice number to the specified bank account. Once we have registered the receipt of the invoice amount to our bank account , we will send you the goods ordered . In contrast to cash this will incur no additional costs.

Note:

Please note that bank transfers (also online) can take up to three business days . at
urgent orders is therefore not advisable to pay by bank transfer and PayPal or
COD dodge !

    
Please use the following account details for bank transfers.

Recipient : Firma promed GmbH
Bank: Kreissparkasse Garmisch- Partenkirchen

IBAN: DE
89703500000010005288
BIC ( S.W.I.F.T. ) : BYLADEM1GAP

Please be sure to specify the purpose for transfers from abroad your order number and invoice number.

 

Your data is safe with us!

We know that the careful handling of your personal information is very important and requires confidence in our shop. Privacy is a very important issue for Nova-sales, we adhere explicitly to the legal provisions of the Federal Data Protection Act and the Teleservices Data Protection Act.

You can be sure that we only use your data for processing and fulfilling your order. This includes ensuring that the delivery service (DHL) becomes aware of these data in order to deliver the goods. Your email address will only be used for order confirmation and, if requested by you, to the sending of our newsletter.

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